Gerente de Proyectos Técnicos / Soporte de Operaciones y Administrativo

Role Overview

We are looking for a Technical Project Manager / Operations team member to coordinate software development, research, testing, and product-related activities, while also supporting day-to-day administrative operations for the team.

The role will help organize priorities, maintain clear processes, and ensure that work moves efficiently across technical and non-technical teams – combining hands-on project management with light administrative support.

35-40 hrs/week

Start: ASAP

Location: Mexico

Responsibilities

Project & Operations Management

• Coordinate project priorities and sprint planning.
• Manage project backlogs, tasks, timelines, and deliverables.
• Translate business and product requirements into clear technical tasks and acceptance criteria.
• Coordinate work across engineering, research, QA, and other stakeholders.
• Track milestones, blockers, risks, and dependencies.
• Coordinate testing, releases, and follow-up activities.
• Maintain project and process documentation.
• Track bugs, open questions, and key technical or product decisions.
• Support communication between technical and non-technical team members.
• Help establish and improve internal development and project-management processes.

Administrative Support

• Manage email correspondence and support ongoing communications.
• Schedule and coordinate meetings across internal and external stakeholders.
• Support the coordination of internal processes and day-to-day team logistics.

Preferred Skills

• Technical project management or product operations
• Agile and Scrum development processes
• Familiarity with tools such as Jira, Monday.com, Miro, Linear, or similar platforms
• Writing requirements, user stories, and acceptance criteria
• Software QA and release processes
• Strong documentation and organizational skills
• Basic understanding of software development, APIs, databases, cloud systems, and AI-enabled applications
• Strong written and verbal communication skills; comfortable managing email and scheduling logistics.